🛍️ Return Policy
At 7 STARS HZM, we are committed to providing you with the best shopping experience possible. If for any reason you are not completely satisfied with your purchase, we offer a hassle-free return policy.
✨ Our Promise to You:
- We sell only the best quality products curated with care.
- Your satisfaction is our top priority.
🔄 Return Process:
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Initiate Return: If you wish to return an item, please contact our customer support team within 15 days of receiving your order.
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Return Authorization: Once your return request is approved, we will provide you with a Return Authorization Number (RAN) and further instructions on how to proceed.
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Return Shipping: You are responsible for shipping the item(s) back to us securely. Please ensure that the product is unused, in its original packaging, and accompanied by the RAN.
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Refund Processing: Upon receiving your return, we will inspect the item(s) to ensure they meet our return criteria. Once approved, your refund will be processed within 3 working days.
💼 Exclusions:
- Items returned after 15 days of receipt are not eligible for a refund.
- We do not accept returns on used, damaged, or altered items unless they are defective or damaged upon arrival.
📞 Need Further Assistance?
For further assistance or inquiries, please feel free to contact our customer support team:
- Call: +971-543444079
- WhatsApp: Click here to message us via WhatsApp.
🌟 Customer Satisfaction Guarantee:
We stand behind the quality of our products. If you have any concerns or issues with your purchase, please don’t hesitate to contact us. Our dedicated customer support team is here to assist you every step of the way.
Thank you for shopping with 7 STARS HZM. We appreciate your trust in us!
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